Terms and Conditions
These Terms of Service and any separate agreements whereby We provide You Services shall be governed by and construed in accordance with the laws of India.
1. User Account, Password, and Security
If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.
You agree to immediately notify Claymango of any unauthorized use / breach of your password or account and ensure that you exit from your account at the end of each session.
Claymango cannot be held liable for any loss or damage arising from unauthorized access to or use of your account or password. We reserve the right to terminate your account, cancel any order, or refuse, restrict, or discontinue access to the Platform, at any time and for any reason, without prior notice or liability.
2. Services Offered
Claymango provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, gowns and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered.
The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference).
It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user's return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and Claymango assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and Claymango assumes no liability with respect to the return or refund for the said re-shipped product.
In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.
3. Payments and Security
When creating an Account or placing an order, We may collect certain information from you, including payment information, in order to process your transaction. For details on how We collect, store, use, and share your information, please refer to our Privacy Policy.
We take commercially reasonable measures to secure and protect payment and other information transmitted to and from the Platform. However, We cannot guarantee that such transmissions are or will be completely secure. Payments made on the Platform are processed through third-party, RBI-approved payment gateway partners, and Claymango does not store your card, UPI, or net-banking credentials on its own servers.
4. Content and Intellectual Property
You acknowledge that We own or have licensed all rights, title, and interest in and to the Platform, including its features, materials, product images, logos, software, and all other content contained therein (collectively, "Content"). Accessing and using the Platform does not grant you any ownership interest in the Content. Without Our express prior written permission, you may not reproduce, distribute, publicly display, or otherwise use any portion of the Platform or its Content for commercial purposes.
5. Changes to These Terms
As We continue to enhance our Platform and improve the features and services offered, We may need to update these Terms of Service. If changes are made, the revised version will become effective immediately upon posting on the Platform. Your continued use of the Platform after such posting signifies your acceptance of the revised Terms.